Individual Video 2



Woman's Rights to the Suffrage




When incompetence is 'tantamount to fraud' (Page 44)




Incompetence is tantamount to fraud


Hi everyone. Allow me to introduce myself? My name is Petmanee Praipiboonyakit for English Conversation for Business Communication class. In my section is A. Today I would like to talk about When incompetence is 'tantamount to fraud' from reading the business article in book 'English for Business Communication'. May be there are a variety of presentation formats. In the present work will need to be prepared to deliver a speech before you arrive early to check in and be open to them. Prepare a presentation. The advantage of the first time it is presented. We can practice so familiar with the place and the view and location in the presentation space is busy enough as it is only offered to large groups. However, if a single presentation. It does not require much space. In the presentation, we need to speak to the audience to listen and think as we go along. What we need is a strategy many are presented as a separate line that we have to offer you. In order to make it not boring. But the presentation the audience will decide in the first turn, then passed it 3-5 minutes if there's nothing to do with it, it will not listen. Began to talk loudly to drown us out, or just sit and listen, but actually it is not listening.
The presentation will include images or information without using any of the images and information to be included, otherwise there will be no power point to make it fit. I either put too much data is too much like the boring power point and do not listen to people who speak and read-only, but in power point. If you have a picture or color is not too good to do power point keeps the listener not the speaker. Thus, both are way too many do not. Must fit together. At least not a good one. Except in certain circumstances.
In each round, the presentation must be well prepared. And will need to rectify the situation immediately. When people are asked questions. Or interruptions in delivery as well as the voice of the talking. Or some sleep. Therefore, we will need to resolve the situation. And to be prepared for this situation as well. The presentation of these circumstances, we can not predict when it will happen and what will happen. The presentation will be in the middle of things for everyone to have emotion alert is active only during the beginning and the end. But the audience is active all the time.

communication in difference culture (Page 35)





Great communication is the important thing


May be in present language is very important because in other country have greater investment within country. English is international language      therefore necessary in life. I’m learning for speaking with foreigner in other country. I have idea in other language have important but in some country is industrial country such as Japan. Japanese have form is oneself because Japanese will not speaking with others in other language they will speaking Japan language but Japanese will good listener they will listening everything  but no speaking other language. Like Finland. This country will not speaking but will good listener. Wrong with Italy and Britain because two countries are good speaker will speaking with people is very friendly but does not mean be a good thing because speaking get people reactant and quarrel it is not good think.
Good speaker will not people reactant and quarrel instead will speaking is benefit in life. In present language took the role in life from before we speaking two language but will not right now. At present in each person will have three language is low because right now have escalation international language but English have very important.
Flow Foreign have naming quickly and referred to simply. And In present have first name referred to simply is popular but in other country such as Thailand. Thailand have first name referred to difficult but in Thailand have nickname referred to simply instead of first names and name called the self. The international name prefix is used Mr. Mrs. Miss in application which each country would use all the same word whether in Asia and Europe. And last name in some countries last name up front such as Japan , Korea. In some countries last name backside such as Thailand.
Culture in each country is different some countries have different cultural such as China. In China have New year’s day in Chinese New Year day before to Chinese New Year day will have pay respect to god and cleaning day because China man have belief in Chinese New Year day is a day tour only which is similar to Thailand. In the past Thailand have New Year’s day in Songkran festival. The Songkran Festival is an important difference but It was a day that everyone in the family each other and Songkran festival do not New Year’s day only but is check out all the water besides. But each country have different culture but we will speaking through language whatever whether it is nation.

Individual Video 1


The Gettysburg Address





Assignment Unit 5


Page 38 : Complaints
        2. Create a new version. Provide better customer services in your version.


Mr. Carr               : Hello. I’m Mr. Carr , what is Mr. Nadimi problem ?
Mr. Nadimi          : I’m ringing to complain about send engineer slowly.
Mr. Carr               : I’m very sorry  regarding send engineer slowly.
Mr. Nadimi         : Oh! Sure. I thought you send engineer on time but you can’t send him on time. So, how    did you solve the problem.
Mr. Carr               : When did you need engineer?
Mr. Nadimi          : I need him within three days. Can you do it ?
Mr. Carr               : Oh! Sure. We will send him to you within three days.
Mr. Nadimi          : Oh! Yes . I’m looking for coming of your engineer.
Mr. Carr               : Yes. We will send him quickly.





       3. Imagine you are Peter Carr. Following the above phone call and then a conversation with Mr.Bains, write a fax to Mr.Nadimi. Tell him Mr.Bains will return in four days with the parts and the system will be repaired within five days. Use the fax template.




STELLA COMMUNICATION PLC.
PO BOX 45, 27 PARKAWAY, HALL GREEN, BIRMINGHAM BH56 4TR ENGLAND
PHONE 44 121 312 769/221 FAX: 44 121 312 593

FAX TO: Hamid Nadimi                                                                 FROM: Peter Carr
Ahmed Al-Hamid&Company
Fax number 966 1 367933
No of Pages (INC. this one): 1                                                      DATE: 9 February 2013

ATTN: Hamid Nadimi – Operations Director

RE: Peter Carr – Customer Service.

Following out your problem. I am pleased to tell you that Mr.Bains will return to work in 3 days and  he will repair the part  within 5 days.

If there is any way I can be of further assistance, please tell me.  Once again, please accept assistance from me.

Furthermore, let me assure you of your company in future.
Best regards.
Peter Carr

Peter Carr

Customer Service





Telephone massage part 2




A: Hello, this is Lek, the calling at Electronic Furniture. How can I help you?
B: Hello, Mr. Bloom. I'm Fai, the marketing department at Big C. We placed an order for a refrigerators yesterday. But we need to change the color to brown. I hope it's not too late to make this change.
B: I see. Do you have the invoice with you now, Miss. Fai?
A: Yes. I do.
B: Give me the order number please.
A: 127543
B: Thank you. May I put you on hold? I have to look it up. I'll be right back.
A: No problem. I'll wait.
B: Yes, we do have the refrigerators in brown. But we have to reorder it. So the order will delay one day. Would that be okay?
A: Yes, we can wait one more day. So you will deliver it next Friday, January 12th?
B: Yes, we will deliver it next Friday, the January 12th. Is there anything else I can do for you?
A: No. Thank you very much.
B: It's my pleasure, Ms. Fai. Thank you for placing an order with Electronic Furniture.
A: You're welcome. Bye now.